Cancellation & Refund Policy

Last updated: 11 October 2026

You can cancel Zest Snap Pro at any time. You keep Pro until the end of the period you’ve paid for, and you’re not charged again. Zest Snap Pro is sold only in the iPhone and Android apps, through the App Store and Google Play.

Zest Snap Pro at a glance

Monthly: US$5.99 a month.
Yearly: US$39.99 a year, about 44% less than paying monthly.
Free trial: new subscribers to the yearly plan in the iPhone and Android apps get 3 days free, with up to 10 AI scans during the trial.
App Store and Google Play prices are set per country in your local currency and include local taxes where applicable. The exact price is always shown before you confirm.

How to cancel

iPhone or iPad (App Store)

Open the Settings app and tap your name, then Subscriptions.
Tap Zest Snap Pro, then Cancel Subscription.

Or in Zest Snap: Settings › Monthly scans › Manage subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. Apple’s guide: Cancel a subscription from Apple.

Android (Google Play)

Open the Google Play app, tap your profile picture, then Payments & subscriptions › Subscriptions.
Tap Zest Snap Pro, then Cancel subscription.

Or in Zest Snap: Settings › Monthly scans › Manage subscription. Google’s guide: Cancel a subscription on Google Play.

Deleting the app or your account does not cancel an App Store or Google Play subscription. Cancel it in your store account first.

What happens when you cancel

Pro stays active until the end of the current billing period. You’re not charged again.
After that, your account moves to the free plan. Your scans, Planner, reminders and shared plans stay.
If you cancel during a free trial, the trial ends on its end date and you’re never charged.
You can subscribe again at any time.

Refunds

Apple and Google take the payment, so they handle refunds under their own policies, and we can’t refund these purchases ourselves. Request one from Apple at reportaproblem.apple.com, or from Google through Google Play’s refund page. If a refund is granted, Pro ends when the store tells us.

This policy doesn’t limit any rights you have under consumer protection law, including South Africa’s Consumer Protection Act and Electronic Communications and Transactions Act.

Questions

See the Help centre or email support@zestsnap.app. Full terms: Terms of Use.